:root{--bg: #f6f3ea;--text: #291c1d;--text-muted: #4b4b4b;--panel: #1c1c1c;--border: #d8cdb5}*,*:before,*:after{box-sizing:border-box}body{margin:0;font-family:Nunito,sans-serif;background:var(--bg);color:var(--text);-webkit-font-smoothing:antialiased}a{text-decoration:none;color:inherit}.page{min-height:100vh;display:flex;justify-content:center}.content{width:min(1080px,100%);padding:24px 24px 64px;text-align:center}.top-bar{display:flex;justify-content:space-between;align-items:center;margin-bottom:20px}.brand{display:flex;align-items:center;gap:10px;font-weight:800;letter-spacing:.5px}.brand img{width:44px;height:44px;border-radius:50%;object-fit:cover}.nav-actions{display:flex;align-items:center;gap:10px}.nav-link{padding:8px 12px;border-radius:10px;border:1px solid transparent;font-weight:700}.nav-link.active{background:var(--panel);color:#fff}.nav-link.ghost{border-color:var(--border);background:#fff}.hero{display:flex;justify-content:center;margin-bottom:24px}.hero img{width:220px;height:220px;border-radius:50%;object-fit:cover;box-shadow:0 12px 28px #00000024}.error-banner{margin:0 auto 16px;padding:10px 14px;background:#fff4e5;border:1px solid #f0d7ae;color:#8a4b15;border-radius:10px;max-width:560px;font-weight:600;font-size:14px}.highlight-pills{display:flex;flex-wrap:wrap;gap:12px;justify-content:center;margin-bottom:32px}.pill{padding:12px 18px;border:2px solid #e1c8a0;border-radius:999px;background:#ffffff80;font-size:16px;font-weight:700;color:#3e2b10;box-shadow:0 2px 6px #00000014}.section-title{font-family:Comfortaa,sans-serif;font-size:26px;margin:18px 0 14px;color:#2c2219}.section-subtitle{margin:0 0 16px;color:var(--text-muted);font-size:15px}.links-section{margin-bottom:12px}.links{display:flex;flex-direction:column;gap:10px;align-items:stretch;margin:0 auto 26px;max-width:540px}.links.wide{max-width:720px;gap:14px}.link-button{background:var(--panel);color:#fff;padding:12px 18px;border-radius:8px;font-weight:700;font-size:16px;box-shadow:0 8px 18px #00000029;transition:transform .12s ease,box-shadow .12s ease}.link-button.wide{border-radius:14px;font-size:20px;padding:16px 18px}.link-button .line{display:block}.link-button:hover{transform:translateY(-2px);box-shadow:0 12px 24px #0003}.section-spacer{height:30px}.winners-section{margin-top:20px}.winners-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-auto-rows:1fr;gap:26px 20px;align-items:stretch;max-width:860px;margin:0 auto}.winner-card{display:flex;flex-direction:column;align-items:center;gap:10px}.winner-card img{width:100%;max-width:240px;margin:0 auto;aspect-ratio:3 / 5.3;border-radius:6px;object-fit:cover;box-shadow:0 10px 22px #00000029}.caption{margin:0;color:var(--text-muted);font-weight:700;font-size:14px}.chat-area{margin-top:40px}.card-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:16px;align-items:stretch}.admin-grid{grid-template-columns:repeat(auto-fit,minmax(280px,1fr))}.card{background:#fff;border:1px solid var(--border);border-radius:14px;box-shadow:0 10px 28px #00000014;padding:16px;display:flex;flex-direction:column;gap:10px}.card-header{display:flex;align-items:center;justify-content:space-between;gap:10px}.card h3{margin:0;font-size:18px;color:#2c2219}.field{display:flex;flex-direction:column;gap:4px;text-align:left;font-size:14px;color:var(--text)}.field input,.field textarea{border-radius:10px;border:1px solid var(--border);padding:10px 12px;font-size:14px;font-family:inherit;background:#fbfbf8}.input-with-toggle{position:relative}.input-with-toggle input{width:100%;padding-right:42px}.password-toggle{position:absolute;top:50%;right:10px;transform:translateY(-50%);border:none;background:transparent;padding:6px;border-radius:8px;color:var(--text-muted);cursor:pointer;display:grid;place-items:center;transition:color .12s ease,background .12s ease}.password-toggle:hover{background:#f2ece0;color:var(--text)}.password-toggle:focus-visible{outline:2px solid #d2c19a;outline-offset:2px}.password-toggle svg{width:18px;height:18px}.row-actions{display:flex;gap:8px;flex-wrap:wrap}.primary-btn,.ghost-btn,.upload-btn{font-size:16px;padding:12px 18px;border-radius:14px;border:1px solid transparent;cursor:pointer;background:var(--panel);color:#fff;transition:transform .12s ease,box-shadow .12s ease,background .12s ease}.ghost-btn{background:#fff;color:var(--text);border-color:var(--border)}.primary-btn.small,.ghost-btn.small{padding:8px 12px;font-size:14px;border-radius:10px}.upload-btn{border-style:dashed;background:#faf7f0;color:var(--text-muted)}.upload-btn input{display:none}.primary-btn:hover,.ghost-btn:hover,.upload-btn:hover{transform:translateY(-1px);box-shadow:0 8px 16px #00000024}.message-list{min-height:180px;max-height:340px;overflow:auto;padding:10px;border:1px solid var(--border);border-radius:12px;background:#fdfaf3;display:flex;flex-direction:column;gap:10px}.message-list.admin{min-height:260px;background:#f8f7f2}.message-list.compact{min-height:220px;max-height:320px}.scroll-hint{display:flex;justify-content:space-between;align-items:center;margin-top:6px;font-size:13px;color:var(--text-muted)}.message{text-align:left;padding:10px;border-radius:10px;background:#fff;border:1px solid var(--border);box-shadow:0 4px 10px #0000000f}.message.admin{background:#e9f4f2;border-color:#c4ded8}.message .meta{display:flex;justify-content:space-between;font-size:12px;color:var(--text-muted);margin-bottom:6px}.message p{margin:0}.message img{width:100%;max-height:260px;object-fit:contain;border-radius:10px;margin-top:8px}.composer{display:flex;flex-direction:column;gap:8px;margin-top:8px}.composer textarea{width:100%;border-radius:10px;border:1px solid var(--border);padding:10px 12px;font-size:14px;font-family:inherit;background:#fbfbf8}.composer-actions{display:flex;gap:8px;flex-wrap:wrap;align-items:center;justify-content:flex-end}.ticket-list{display:flex;flex-direction:column;gap:8px;max-height:420px;overflow:auto}.ticket{border:1px solid var(--border);border-radius:10px;padding:10px;text-align:left;background:#fdfaf3;cursor:pointer;transition:border-color .12s ease,box-shadow .12s ease}.ticket.active{border-color:#3d4f4b;box-shadow:0 6px 12px #0000001f}.ticket-title{font-weight:700;margin-bottom:4px}.ticket-snippet{color:var(--text-muted);font-size:13px}.ticket-meta{display:flex;justify-content:space-between;color:var(--text-muted);font-size:12px;margin-top:6px}.hint{margin:4px 0;font-size:12px;color:var(--text-muted);text-align:left}.status{background:#f4f7ff;border:1px solid #cddbff;color:#304370;padding:8px 10px;border-radius:8px;font-size:13px}.pill.small{font-size:12px;padding:4px 10px}.admin-shell{display:grid;grid-template-columns:280px 1fr;gap:16px;margin-top:12px}.admin-sidebar{background:#fff;border:1px solid var(--border);border-radius:14px;padding:14px;box-shadow:0 8px 18px #0000000f}.sidebar-header{display:flex;justify-content:space-between;align-items:center}.tabs{display:flex;gap:8px;margin:12px 0}.sidebar-nav{display:flex;flex-direction:column;gap:8px;margin:12px 0}.nav-item{padding:10px 12px;border-radius:10px;border:1px solid var(--border);background:#faf7f0;text-align:left;cursor:pointer;font-weight:700;color:var(--text)}.nav-item.active{background:var(--panel);color:#fff}.tab{flex:1;padding:8px 10px;border-radius:10px;border:1px solid var(--border);background:#faf7f0;cursor:pointer}.tab.active{background:var(--panel);color:#fff}.admin-main{min-height:400px}.admin-dashboard .card{height:100%}.stat-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:12px;margin:12px 0}.stat-card{border:1px dashed var(--border);border-radius:12px;padding:12px;background:#faf7f0;text-align:left}.stat-label{font-size:13px;color:var(--text-muted)}.stat-value{font-size:28px;font-weight:800;margin:4px 0;color:#1f2726}.recent-list{text-align:left;margin-top:12px;display:flex;flex-direction:column;gap:10px}.list-header{font-weight:800;font-size:15px}.recent-item{border:1px solid var(--border);border-radius:10px;padding:10px;background:#fff;display:flex;justify-content:space-between;gap:10px;align-items:flex-start}.recent-title{font-weight:700;margin-bottom:4px}.recent-snippet{color:var(--text-muted);font-size:13px}.recent-meta{display:flex;flex-direction:column;gap:6px;align-items:flex-end}.modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;background:#0006;display:grid;place-items:center;z-index:50;padding:20px}.modal{background:#fff;border-radius:14px;border:1px solid var(--border);box-shadow:0 18px 48px #0000002e;width:min(520px,100%);padding:26px 24px 24px;position:relative;display:flex;flex-direction:column;gap:14px}.modal .card-header{margin-bottom:12px}.modal-close{position:absolute;top:12px;right:12px;background:#fff;border:1px solid var(--border);border-radius:50%;width:34px;height:34px;display:grid;place-items:center;cursor:pointer}.floating-support{position:fixed;bottom:20px;right:20px;background:var(--panel);color:#fff;border-radius:999px;padding:12px 18px;box-shadow:0 10px 26px #0000002e;cursor:pointer;z-index:30;display:flex;align-items:center;gap:8px}.support-panel{position:fixed;bottom:80px;right:20px;width:min(420px,calc(100% - 40px));background:#f5f7fb;border:1px solid #c7d9ff;border-radius:22px;box-shadow:0 18px 48px #00000038;z-index:40;overflow:hidden}.support-hero .modal-close{position:static;background:#ffffff24;border-color:#ffffff4d;color:#fff}.support-hero{background:linear-gradient(135deg,#0c6cf2,#0a5bd2);color:#fff;padding:14px}.hero-top{display:flex;align-items:center;gap:12px}.avatar-stack{display:flex}.avatar{width:36px;height:36px;border-radius:50%;background:#f4f7ff;border:2px solid rgba(255,255,255,.7);margin-left:-10px}.avatar:first-child{margin-left:0}.avatar.main{background:url(https://images.unsplash.com/photo-1544723795-3fb6469f5b39?auto=format&fit=crop&w=100&q=60) center/cover}.hero-text{flex:1}.hero-title{font-size:20px;font-weight:800}.hero-subtitle{margin-top:2px;font-size:14px;opacity:.9}.hero-meta{display:flex;align-items:center;justify-content:space-between;margin-top:10px;gap:10px;font-size:13px;color:#eaf2ff}.wait-time{display:flex;align-items:center;gap:6px}.status-dot{width:10px;height:10px;border-radius:50%;background:#32d74b;display:inline-block}.support-body.modern{padding:14px;display:flex;flex-direction:column;gap:12px}.message-list.bubble{background:#fff;border:1px solid #e5ecff;border-radius:14px}.quick-section{background:#fff;border:1px solid #e5ecff;border-radius:16px;padding:14px;text-align:center;box-shadow:inset 0 1px #ffffffb3}.quick-title{font-size:16px;font-weight:700;margin-bottom:12px;color:#2c2c2c}.quick-buttons{display:flex;flex-direction:column;gap:10px}.quick-btn{border:none;background:#0c6cf2;color:#fff;padding:12px 14px;border-radius:12px;font-weight:700;cursor:pointer;transition:transform .12s ease,box-shadow .12s ease;box-shadow:0 8px 18px #0c6cf233}.quick-btn:hover{transform:translateY(-1px);box-shadow:0 12px 24px #0c6cf242}.quick-btn.active{background:#054fc2;box-shadow:inset 0 0 0 2px #fff6}.support-composer{background:#fff;border:1px solid #e5ecff;border-radius:16px;padding:10px;display:flex;flex-direction:column;gap:8px}.input-shell{display:flex;align-items:center;background:#f7f9fe;border:1px solid #d6e5ff;border-radius:999px;padding:6px 10px}.input-shell input{flex:1;border:none;background:transparent;font-size:14px;padding:8px 10px;outline:none}.input-icons{display:flex;align-items:center;gap:10px;color:#0c6cf2}.emoji-picker{position:relative}.emoji-trigger{border:none;background:transparent;cursor:pointer;font-size:18px;line-height:1}.emoji-popover{position:absolute;bottom:120%;right:0;background:#fff;border:1px solid #d6e5ff;border-radius:12px;box-shadow:0 12px 30px #0000001f;padding:8px;display:grid;grid-template-columns:repeat(5,1fr);gap:6px;z-index:5}.emoji-popover button{border:none;background:transparent;cursor:pointer;font-size:18px;line-height:1}.attach{cursor:pointer}.attach input{display:none}.attachment-preview{display:flex;justify-content:space-between;align-items:center;gap:8px;font-size:13px;color:var(--text-muted)}.primary-btn.wide{width:100%;border-radius:12px}.prompt-card{display:flex;flex-direction:column;gap:12px}.prompt-create{display:grid;grid-template-columns:1fr 140px;gap:10px;align-items:end}.prompt-list{display:flex;flex-direction:column;gap:10px}.prompt-row{display:grid;grid-template-columns:1fr 120px auto;gap:10px;align-items:end}.prompt-actions{display:flex;gap:8px;justify-content:flex-end;flex-wrap:wrap}.field.small input{max-width:140px}.user-card{display:flex;flex-direction:column;gap:12px}.user-table-shell{border:1px solid var(--border);border-radius:12px;overflow:hidden;background:#fff}.user-table{width:100%;border-collapse:collapse;font-size:14px}.user-table th,.user-table td{padding:10px 12px;border-bottom:1px solid var(--border);text-align:left}.user-table th{background:#faf7f0;font-weight:800;color:#2c2219}.user-table tr:last-child td{border-bottom:none}.user-table-shell .hint{padding:12px}@media (max-width: 640px){.content{padding:36px 14px 54px}.hero img{width:180px;height:180px}.link-button{font-size:15px}.card-grid{grid-template-columns:1fr}}.footer{margin-top:42px;color:#6f6f6f;font-size:13px}@media (max-width: 640px){.content{padding:36px 14px 54px}.hero img{width:180px;height:180px}.link-button{font-size:15px}.winners-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.admin-shell,.prompt-create,.prompt-row{grid-template-columns:1fr}.prompt-actions{justify-content:flex-start}.field.small input{max-width:100%}.user-table th,.user-table td{padding:8px 10px}}